Privacy Policy

Who We Are

We are a service provider offering guided shore walks and outdoor experiences for retirees in the Galway area. We are the data controller responsible for your personal information collected through our website and services. Our contact details are provided at the end of this policy.

Information We Collect

We collect information in the following ways:

• Contact Information: When you fill out contact forms or register for walks, we collect your name, email address, phone number, and address.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, and device information.
• Cookies and Tracking: We use cookies to enhance your browsing experience and understand how you use our site.
• Payment Information: If you book paid walks, we collect payment details through secure third-party processors.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: We obtain your explicit consent before processing data for marketing communications or non-essential cookies.
• Legitimate Interest: We process data to improve our services, prevent fraud, and maintain website security.
• Contract Performance: We process information necessary to provide the walks and services you have requested or purchased.
• Legal Obligation: We may process data to comply with Irish and EU laws, including tax requirements.

How We Use Your Information

We use your personal data to:

• Provide, maintain, and improve our shore walks and services
• Process bookings and payments for guided walks
• Send confirmations, updates, and customer support communications
• Personalise your experience and recommend relevant walks based on your interests
• Analyse website usage to enhance functionality and user experience
• Comply with legal and regulatory requirements
• Send marketing communications only with your prior consent

Data Retention

We retain your personal data for specific periods based on its purpose:

• Contact Form Submissions: We retain contact information for up to 24 months after your last interaction, allowing us to follow up on inquiries and maintain communication records.
• Booking and Payment Records: We keep transaction data for up to 7 years to comply with Irish tax and financial regulations.
• Analytics and Cookie Data: We retain anonymised analytics data for up to 14 months to track website trends and user behaviour patterns.
• Server Logs: We maintain server logs containing IP addresses and access information for up to 12 months for security purposes.
• Marketing Lists: If you consent to marketing, we retain your email address until you unsubscribe.

Your Rights

Under Irish and European data protection law, you have the following rights:

• Right of Access: You can request a copy of all personal data we hold about you.
• Right to Rectification: You can correct or update any inaccurate information we hold.
• Right to Erasure: You can request deletion of your data, subject to legal obligations.
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Data Portability: You can request your data in a portable format to transfer to another service.
• Right to Object: You can object to marketing communications and certain processing activities.
• Right to Lodge a Complaint: You have the right to file a complaint with the Data Protection Commission (DPC), the Irish supervisory authority for data protection.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyse how you use our website. We use both essential cookies (required for site functionality) and optional cookies (for analytics and personalisation). You can control cookie preferences through your browser settings, though disabling essential cookies may affect site functionality. A separate Cookie Policy provides detailed information about the specific cookies we use.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, secure servers, and restricted access protocols. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or access credentials.

Third-Party Services

We may share your information with trusted third parties who assist us in providing services, including payment processors, email service providers, and analytics platforms. These services are bound by confidentiality agreements and data processing contracts. We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. If you choose to share information with third-party platforms linked from our site, their privacy policies apply.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website following changes constitutes your acceptance of the updated policy.